Property Insurance Claims Group Conference

Thursday 7th May 2026

“Once Upon a Time in America (and elsewhere in the World) - Lessons learnt from Major Catastrophes”

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Where the Claims Industry Connects

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Join the industry’s leading voices for a day of insight, collaboration, and future-focused discussion.

The 2026 Property Insurance Claims Group Conference will be held on Thursday, 7th May 2026 — marking our final year at King’s Place, London.

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Hall One, King’s Place,

90 York Way,

London N1 9AG

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A fantastic event, I learned a great deal.”

Mark Broom, Phelps Dunbar

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"One of the best ones I have attended.

Tracey Dodd, Halliwell

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“The networking was unbelievable.”

Charllotte Armstrong, UBSE

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Aim of the Conference

The PICG Conference aims to address and discuss salient issues relevant to the Property sector, both in London and on an international basis, and to provide an educational and networking opportunity for claims practitioners within the Property sector.

The Property Insurance Claims Group (PICG) is a Lloyd’s Market Association (LMA) Claims Committee, providing a representative forum which allows, where appropriate, discussion of common issues and concerns within the property market.

The group reports directly to the LMA Claims Committee (LMACC).

The Chair of the group for 2025/2026 is Rich Woodhams (Dale Underwriting), with Louisa Chisholm (Liberty Specialty Markets) and Stuart Wright (Ascot Underwriting) acting as Deputy Chairs.

The role of the group is to:

  • Take the lead to identify and investigate property-related issues to produce solutions for the benefit of the Lloyd’s market and the market in general.

  • Initiate projects or sub-groups, where appropriate, to address specific issues.

  • Advise and provide feedback to the LMACC where property issues have a wider impact on the market.

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The 2026 PICG Conference will be held at:

Hall One
King’s Place
90 York Way
London
N1 9AG

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The Speakers

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    Ken Erickson

    Retired Counsel

    Ken is a retired partner of Ropes & Gray LLP, a leading international law firm. During four decades of practice he represented Lloyd’s syndicates and London Market companies in complex dispute resolution throughout the United States and in London, consistently prevailing at the trial and appellate levels. He was lead counsel for successful Lloyd’s syndicates and companies in the multi-billion dollar 9/11 World Trade Center coverage action. Ken also served as London’s lead trial and appellate counsel in a set of key first-party coverage cases limiting the claimed scope of commercial insurance for named storms, contingent business interruption, and asbestos in buildings.

    Ken helped establish the Property Insurance Claims Group in the 1990s, serving as national coordinating counsel on major first-party exposures in the Americas, Japan, and other locations. Managing agents, companies, and the Corporation of Lloyd’s also retained Ken for advice on wordings, adjustment, settlement, antitrust, arbitration and claims procedures. Following retirement, he periodically acts as an arbitrator in first-party controversies.

    A magna cum laude graduate of Harvard College and Harvard Law School, Ken was commissioned as an officer in the U.S. Army and served a tour of duty during the Vietnam War for which he was awarded the Bronze Star.

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    Charles Glaisher

    Senior Claims Consultant


    Faraday Underwriting Ltd

    Charles first started handling claims in 1976. He worked as a broker for 3 years before joining the Sturge Syndicate as a claim negotiator in 1979. Sturge’s unparallelled worldwide property book afforded Charles a unique opportunity to learn, specialising in the handling of complex property claims. In 1994 Charles joined D.P. Mann (later becoming Faraday) as the Property Claims Manager, rising to Head of Claims in 2004. In 2024, Charles stepped down to consult at Faraday, revelling in the opportunity to become a full-time claims negotiator again.

    Through the years Charles has earned a reputation for handling the most complex of property events and losses, including World Claims Center and other market events such as First Party Pollution in the early 90’s and multiple natural catastrophes.

    It was in the defence of these market events that Charles recognised, along with others, the need for close coordination across the market. Charles was instrumental at setting up the Property Insurance Claim Group in 2000, which proved fortuitous ahead of the world changing event of 2001. 

    For the last 3 years in addition to handling property claims, Charles has found himself swapping Classes and devoting considerable time to handling multi-jurisdictional litigation following the invasion of Ukraine and the Russians seizing over 500 Western financed aeroplanes.


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    Rob Powell

    Global Chief Claims Officer

    Marsh

    Rob Powell serves as the Global Chief Claims Officer at Marsh, leading the Claims Practice with a steadfast commitment to delivering an exceptional claims experience worldwide. He ensures alignment between policyholders' expectations and carriers' contractual commitments, driving market-leading claims solutions.

    Rob is renowned for building and nurturing high-performing, empowered claims teams that consistently deliver value-added engagement. His strategic focus fosters strong relationships among all stakeholders in the insurance ecosystem, enhancing client retention through superior claims services and innovative solutions.

    With a distinguished career spanning over two decades, Rob brings unparalleled expertise in claims leadership across multiple disciplines and geographies. He has successfully built and led operational, transactional, and technical claims teams, encompassing Loss Adjusting, Insurance Broking, Policy Wordings and Underwriting.

    Earlier in his career, Rob was an Independent International Loss Adjuster for over 20 years, operating across Europe, Asia, the Caribbean, and the United States. He culminated this phase as President of an international loss adjusting firm. His leadership in managing major losses includes landmark events such as 9/11, the Gulf War, and numerous global natural catastrophes, marine disasters, and energy sector claims involving casualty, property, and business interruption.

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    Tracy Boxall

    Senior Claims Adjuster

    The Fidelis Partnership

    Tracy Boxall is a Senior Claims Adjuster at The Fidelis Partnership, with over a decade of experience in the insurance industry. She specializes in managing complex specialty claims from inception to resolution, applying deep technical expertise and a meticulous, solutions-oriented approach.

    Tracy is an active member of the IUA Next-Gen Claims Committee, where she helps drive initiatives that support and develop emerging talent within the sector. As a Chartered Insurance Institute (CII) member, she demonstrates a strong commitment to professional excellence and continuous learning.

    Recognized for her integrity, precision, and client-focused mindset, Tracy consistently delivers results in high-pressure, fast-paced environments.

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    Chad Zielinski

    Senior Vice President

    Halliwell Engineering Associates

    Chad Zielinski, Senior Vice President of Halliwell, is a Licensed Professional Engineer with more than 30 years of experience in civil and structural failure/damage consulting, design, and construction. He has managed projects that include commercial buildings, grain elevators, shipping docks, power plants, industrial process plants, warehouses, and chemical production facilities. His current role is growing and managing a global forensic and technical services company.

    He has experience in strategic planning for risk mitigation and CAT response and specializes in damage assessments from hail and windstorms, tornadoes, hurricanes, fire, and explosions. His investigations focus on determining causation, scope of damages, and Root Cause Analysis (RCA). This includes tackling complex engineering challenges like differentiating wind vs. wave/flood damage, conducting structural analysis post-fire, and identifying common structural and system vulnerabilities. He has inspected thousands of properties, utilizing technologies such as drones, 3D modeling, and thermography to provide detailed damage assessments and remediation plans for multi-million-dollar losses.

    Chad has extensive experience as an expert witness and appraiser, specializing in origin and subrogation investigations. His training covers technical subjects such as structural evaluations and roof inspections, as well as critical factors like the role of pre-loss conditions, deferred maintenance, and building code evaluation in damage analysis.


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    Jeff Weinstein

    Partner

    Mound Cotton Wollan & Greengrass

    Jeffrey S. Weinstein has handled insurance and reinsurance litigations and arbitrations for over thirty-nine years.  His practice is concentrated in domestic and international insurance coverage disputes involving commercial first-party property, mining, and energy losses, and coverage issues arising from major CAT losses. Mr. Weinstein also assists clients in policy drafting, claims handling, and litigation in connection with worldwide property and specialty coverages, such as “Kidnap, Ransom, Extortion,” “Product Recall,” “Contaminated Products,” “Workplace Violence,” “Property, Terrorism, Sabotage,” and various “War Risks.”  He has litigated and handled appeals in state and federal courts throughout the United States and Puerto Rico and has participated in litigations involving several European countries. Mr. Weinstein is also a founding co-sponsor and participant in the New York Power Conference. 

    He is admitted to the New York and New Jersey State and Federal bars, the District Court of Wisconsin, and the United States Court of Appeals for the Second, Third, and Ninth Circuits.

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    Felicity Ingram

    Partner

    Kennedys

    Felicity is a partner in Kennedys’ London office, specialising in property (both commercial and high net worth), energy, construction and engineering insurance matters, acting for insurers and reinsurers in the UK (including both the Lloyd’s and London Market) and internationally. She provides advice on policy interpretation, subrogation and dispute resolution.  

    Examples of Felicity’s experience include acting for insurers in relation to the 2011 UK riots, the Tianjin Port explosion, and the high profile Buncefield oil depot explosion in 2005, which saw her coordinating the recovery proceedings for a market of over twenty insurers with claims totalling over £300 million, a role for which she was recognised in the 2008 edition of The Lawyer magazine’s “Hot 100”.  Recent cases have involved advising on recoveries in relation to multi-million pound losses caused by large fires at a 5* hotel and a stately home, escapes of water at universities, and coverage in respect of property risks under political violence policies. 

    Felicity is a contributing author to Kennedys’ Claims Handling Law and Practice Guide and is a qualified member of the Chartered Insurance Institute.  She regularly provides training and lectures on matters of interest to insurer clients. 

    Felicity has received market recognition in the Legal 500 UK and the Gracechurch London Market Insurance Law Report. 

     

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    Dr Chris Foster

    Consultant

    Burgoynes

    After completing research for his PhD on the spontaneous ignition of hydrocarbons in air, Chris joined consulting scientists and engineers Dr J H Burgoyne & Partners LLP in 1972. Chris has over 50 years’ experience conducting scientific investigations into the causes and effects of land based and marine fires and explosions, and chemical and petrochemical incidents, worldwide. Incidents that Chris investigated include the Flixborough disaster (1974), the Kings Cross Underground fire (1987), the fire in the Mont Blanc vehicle tunnel (1999) and the Buncefield explosion (2005). Chris has frequently given expert evidence in court and arbitration proceedings within a range of jurisdictions worldwide. He lectures at the University of Edinburgh and Cranfield University and has contributed a chapter entitled The investigation of gas phase explosions in buildings in the textbook The Forensic Investigation of Explosions


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    Paul Redington

    Regional Major Loss Lead

    Zurich Insurance Co

    Starting his career as a graduate trainee, Paul has been handling customer’s losses for over 35 years.

    Paul joined Zurich’s property Major Loss Team (MLT) from AIG in 2010. His current “hands on” role involves the management of large and complex losses. He has previously led responses to major Cat events, including the 2005 Buncefield explosion.

    He has overseen many high-profile losses both here & abroad, and in 2023 one of his claims won the highly coveted “Major Loss of the Year” at the British Insurance Awards (BIAs).

    Paul has previously been the recipient of a global “Customer Hero” prize - awarded by Zurich’s worldwide Chief Executive Mario Greco at a Group leadership event in Venice. Paul is currently Deputy Chairman of the Property Special Interest Group at the Chartered Institute of Loss Adjusters (CILA) and in 2025 was granted honorary life membership of CILA.

    A passionate believer that Zurich can be a voice for its customers, Paul is an active contributor on social media (LinkedIn) and regular speaker at industry events. He also assists with political lobbying on key issues impacting Zurich UK’s clients and regularly produces content on various risk topics as part of Zurich’s external thought leadership and knowledge sharing.

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    Owen Rosenboom

    Vice President

    YA Engineering Services, Inc.

    Owen Rosenboom is a Vice President with YA Engineering Services, Inc. (YAES), part of YA Group, where he manages the Forensic Engineering and Architecture group, consisting of around 125 consultants throughout the United States. He has a Master’s degree and PhD in structural engineering and is licensed as a Professional Engineer and Structural Engineer in California and eight other states. Over the course of his twenty-year career in forensic engineering, he has conducted hundreds of investigations both domestically and internationally of a wide range of structures from industrial complexes, high-rise buildings, bridges, historic monuments, and sculptures. In the spring of 1998, Owen studied at Brunel University in Uxbridge and took a class in Romantic Poetry.

     

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    Lisette Terry

    Senior Project Manager

    YA Engineering Services, Inc.

    Lisette Terry is a Senior Project Manager and licensed Professional Engineer with YA Engineering Services, Inc. (YAES), part of YA Group, and has nearly two decades of structural engineering experience. Ms. Terry has contributed to the success of various projects, from single-family residential repairs to high-rise steel building design to the sizable Panama Canal Third Set of Locks design. Ms. Terry’s practice focus areas include fire and life safety and property damage assessments and investigations. She specializes in code upgrade requirements, seismic rehabilitations, and preparation of permitted sets of structural repair plans.

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    Gregg Golson

    Chief Strategist

    Cat Claims Unlimited

    Gregg has 25+years of comprehensive claims management, marketing and management consulting experience. His management experience is grounded by first handling 12,500 claims, 350 large claims in 13 states, and hands-on CAT claims leader or team-lead for 39 CAT events. He has created over 1,700 educational sessions presented to over 135,000 attendees globally.

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    Jeff Waltz

    Partner

    Waltz Law Group

    A founding partner of The Waltz Law Group, Jeff brings more than 20 years of experience to the firm in the fields of civil litigation, commercial litigation, workers' compensation defense, insurance coverage analysis and insurance defense. He has significant experience in admiralty and maritime law and automobile liability litigation. Jeff is also recognized for his work with first party and third-party property damage claims, construction defect claims, and bad faith claims.

    Out of law school, Jeff quickly found success while working for a large national law firm. There, he provided outstanding quality full-service representation to insurance and corporate clients in the United States and Europe. However, he eventually recognized he could do more for his clients on a much more personal scale. "I thought client needs could be better served through a more personal and collaborative relationship," Jeff recalls. Accordingly, with the support and encouragement of his wife and co-founder Jill Waltz, he founded The Waltz Law Group in 2013, based on the proven ideals which have provided more efficient and cost-effective representation to the firm's clients.

    In light of his busy schedule, Jeff contributes his spare time to several causes. He previously served on the Executive Committee of Kingsley House, a local non-profit, which provides a host of nationally accredited and state certified programs from early childhood education to adult daycare services and beyond. He also serves in an advisory capacity for the Tau Kappa Epsilon (TKE) Fraternity, and he is involved in several Carnival organizations.

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    Gregg Quinn

    Director of Meteorology

    Rimkus

    Gregory Quinn holds a B.S. in Atmospheric Sciences with an emphasis on Hydrometeorology and an M.S. in Atmospheric Physics with an emphasis on Climatology.

    Mr. Quinn has extensive experience in weather forecasting. He has been employed as an on-site weather consultant for professional and amateur golf tournaments at various locations within the U.S. and abroad.

    His post-graduate studies included the collection and analysis of historic weather data. Mr. Quinn has also worked as a teaching assistant for college-level weather forecasting classes. As an experienced public speaker, he has participated in countless taped and live interviews for local, national, and cable television and several lightning safety specials produced by The Weather Channel and PGA Tour Productions.

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    James W Jordan

    Vice President

    Rimkus

    James “Wes” Jordan is a Fellow of the American Society of Civil Engineers (ASCE) and holds a B.S. degree in Civil Engineering and an M.B.A. in Business Management. He is registered as a Professional Engineer in Florida, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, New York, Ohio, and Texas and a licensed Structural Engineer in Illinois with over 35 years of structural design and forensic engineering experience. Mr. Jordan has engineering consulting experience in various industries, including residential, commercial, municipal, industrial, power generation, agricultural, and manufacturing.

    As a forensic engineer, Mr. Jordan has performed hundreds of engineering investigations for insurance companies, law firms, construction firms, and property owners.  He has expertise in evaluating buildings and structures for various conditions and forms of damage, including construction defects, moisture intrusion/water damage, structural failure analysis, differential foundation movement, construction vibration and blasting/explosion damage, earthquake/hurricane/tornado/storm damage, and fire damage.  Mr. Jordan gained testifying experience since joining Rimkus, including expert testimony provided in federal court on a Hurricane Katrina matter.  As Vice President of Property Practice, Mr. Jordan is responsible for the technical oversight and leadership of civil, structural, and architectural engineers; architects; and building consultants at Rimkus.

    Mr. Jordan has published and presented 12 technical papers for the American Society of Civil Engineers and has given numerous presentations on various forensic engineering topics to the legal and insurance community.  One of his papers, “Lessons Learned from Hurricane Katrina” was published in the conference proceedings of the ASCE 4th Forensic Engineering Congress in 2006.

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    Nila Abubakar

    Principal/Managing Director

    Walter P Moore

    Nila Abubakar is a Principal and Managing Director with Walter P Moore’s Diagnostics Group, where she leads teams specializing in forensic engineering, building enclosure, and structural assessments. Her work focuses on evaluating damage mechanisms, developing repair and resilience strategies, and advising insurers, adjusters, and property owners following major natural disasters. 

    With a background that bridges structural engineering and insurance consulting, Nila has overseen investigations related to earthquake, wind, flood, and fire events, including multi-site loss assessments and large-scale catastrophe response efforts. She also serves as immediate past Chair of a Committee governing Structures Maintenance & Construction, advancing best practices for infrastructure resilience. 

    Nila will draw on her experience in event-driven diagnostics, protection methods, and failure analysis, highlighting lessons from the Japan earthquake and tsunami wall as a lens to explore global approaches to property resilience and risk mitigation. 

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    Charlie Penland

    Managing Principal

    Walter P Moore

    Charlie Penland is a Managing Principal with Walter P Moore and a nationally recognized expert in hydraulic and hydrologic engineering. With more than 30 years of experience, Charlie has led the design of major flood protection, levee, and stormwater management systems across the U.S. and abroad. 

    His deep interest in hydraulic design and emergency preparedness has made him a sought-after speaker for professional, academic, and industry audiences. Charlie has delivered numerous presentations throughout the U.S. and Europe on flood protection design, including floodwalls and surge barriers and serves as a guest lecturer at several universities. 

    Charlie will bring his extensive experience in flood protection and resilience engineering to discuss design approaches, performance considerations, and lessons learned that inform global risk and insurance perspectives. 

Other Events

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Monday April 27th – Friday May 8th 2026

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Tuesday May 5th 2026 @ Devonshire Terrace (TBC)

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Wednesday May 6th 2026 – venue TBC

About PICG Conference

An essential gathering of insurers, loss adjusters, forensic accountants, engineers, consultants and legal experts building tomorrow’s claims landscape.

The Agenda
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